We’re excited to have you here, and even more excited that you’ve chosen Surge to power your Shopify store!

Surge is a high-converting Shopify theme built for modern eCommerce brands that want more than just a beautiful storefront. Designed with speed, performance, and flexibility at its core, Surge helps you launch faster, create a premium customer experience, and optimize for higher conversions, without needing custom code.

Whether you’re building your first Shopify store, migrating from another theme, or scaling an established brand, Surge gives you the tools to create a store that looks better, performs better, and sells better.

Click HERE to view the complete getting started setup guide!

This Knowledge Base is your go-to resource for everything you need to set up, customize, and maximize your Surge theme experience.

Inside, you’ll find:

• Step-by-step setup guides
• Section and block tutorials
• Theme customization walkthroughs
• Conversion optimization best practices
• Troubleshooting support

No matter your experience level, our goal is to make your setup process as smooth and successful as possible.

About Surge & Requirements

Surge was built to combine:

• Fast performance
• Premium modern design
• Flexible customization
• Conversion-focused features

What do you need to use Surge?

• A Shopify account
• An active Surge theme installation

That’s it, no coding or technical experience required.

If you’re comfortable using Shopify’s Theme Editor, you’ll be able to customize and launch with Surge confidently.

See our Basic Theme Navigation & Making Theme Changes Guide

What’s Included with Your Purchase

Surge Theme

Your purchase includes full access to the Surge Theme, packed with:

• High-converting sections and blocks
• Advanced customization controls
• Modern design layouts
• Performance-focused features
• Continuous updates and improvements

Conversion Rate Academy (1 Year Access)

You’ll also receive one full year of access to our Conversion Rate Academy, including:

• Full CRO (Conversion Rate Optimization) training
• Live coaching calls
• Expert-led strategies
• Private community access

This is designed to help you not just build your store, but grow it.

Quick Glossary: Shopify + Surge Terms

Sections
The larger building blocks of your store pages (e.g., Header, Hero Banner, Product Grid, Footer).

Blocks
Individual elements inside sections (e.g., Buttons, Images, Reviews, Icons).

Theme Editor
Shopify’s built-in visual editor where you customize your store in real time.

Surge Settings
Theme-specific controls that unlock additional customization and flexibility beyond Shopify’s default options.

Need Support?

Our team is here to help you every step of the way.

Email Support: [email protected]
⏱️ Response Time: Typically within 24–48 business hours

We’re committed to helping you get the most out of Surge so you can focus on building, growing, and scaling a store you’re proud of.

Welcome aboard, let’s build something incredible with Surge!